Always ensure safe administration of your pet’s medicines; keep it in its original packing and in a dry/cool environment unless otherwise instructed.

Keep away from the reach of children.

Always wash your hands after handling or administering medications.

Any items containing penicillin or related compounds will say so on the label. If so the following precautions apply:
Penicillin’s may cause sensitisation (allergy) following injection, inhalation, ingestion or skin contact. Sensitivity to penicillin may lead to cross-sensitivity to cephalosporin and vice versa. Allergic reactions to these substances may occasionally be serious.
Do not handle this product if you know you are sensitised or if you have been advised not to work with such preparations.
Handle this product with care to avoid exposure taking all recommended precautions.

If you develop symptoms following exposure such as skin rash you should seek medical advice and show the doctor this warning. Swelling of the face, lips or eyes or difficulty breathing is more serious symptoms and require urgent medical attention. Wash your hand after use.

Although you will have already noted in the terms and conditions you read before placing your order, it is worth re-iterating that you should visit the NOAH website (National Office of Animal Health) www.noahcompendium.co.uk and enter the pets medication in the search box to access important information regarding warnings and contra-indications particular to the drug(s) you purchased. If you are unsure or have any queries please do not hesitate to contact us.

Any unused product or waste materials should be disposed of in accordance with national requirements for pharmaceutical products. In case of accidental self-administration, seek medical advice immediately and show the package/label to the Doctor.

Terms and Conditions

NOTE: These Terms and Conditions are supplied as a guide only. Please refer to the EU Distance Selling Directive at the website address below for information on how this affects your online store:

http://www.hmso.gov.uk/si/si2000/20002334.htm

Payment

We accept Credit Card, Debit Card payments via Protx.

Cards we accept, (MasterCard / Visa / Visa Delta / Visa Electron / Visa Purchasing / JCB / Solo).

If you want to pay by cheque please select this option in the payment area and make the cheque payable to Pet Dispensary and then post this to us with your order number and address written on the back. Please note we do allow 5 working days for the cheque to clear, we will then post your order to you.

The goods will not be delivered until the customer's funds that have been paid to Pet Dispensary have cleared in full.

Order Notes

Please note that all transactions will be carried out in sterling. Once you have placed your order, confirmation will be sent to you via e-mail complete with Transaction and Order Reference numbers. Pet Dispensary monitor prices on a daily basis.

We will not be held responsible for pricing errors due to software mal-functions, or human error. This website operates on an 'invitation to treat' basis and not as an 'offer for sale' as a result, Pet Dispensary reserves the right to decline orders for bulk or high value purchases.

Credit Card Security

At this stage, you will be passed on to a Secure Order Processing page, your details will be encrypted by 128-bit industry-standard Secure Sockets Layer (SSL) technology to provide encryption of personal information such as your name, address and credit card details.

Privacy Policy

We collect only the basic personal details required to process your order. We will not release your name, address, email address or any other information about our customers to any outside party. We will not trade, resell, sell, or redistribute information that you provide to us, to any other companies, organisations or individuals.

Your information provided to us during the ordering process is protected by 128-bit industry-standard Secure Sockets Layer (SSL) technology to provide encryption of personal information such as your name, address and credit card details. This server encrypts information while it is being transmitted across the Internet so that unauthorised people cannot read it.

Returns Policy & Guarantee

We guarantee your satisfaction. All of our products come with a no fuss guarantee.

In accordance with the EU Distance Selling Directive, you are entitled to cancel your order at anytime within 7 days of receiving your goods. The cancellation period ends on the expiry of the period of 7 working days beginning with the day after the day on which the you received the goods. If you wish to cancel an order under these terms, first contact us and then return your products unopened within 7 days of receiving your parcel.

More info about the EU Distance Selling Directive can be found at: http://www.hmso.gov.uk/si/si2000/20002334.htm

Phone: 08701 430052
Email: sales@petdispensary.co.uk
Web: www.petdispensary.co.uk

Unlawful or Prohibited Use

You shall not use this site for any purpose that is unlawful or by any means prohibited under these terms and conditions. You shall not use this site in any manner, which may harm Pet Dispensary or other parties or adversely affect the site functionality or its use by others. You shall not attempt or obtain from or through this site any information that is not already and intentionally made available from or through it.

Web Site Terms of Use

All the information on this web site is intended for guidance only. The web site is regularly updated. Products and prices are subject to change with out notice. Pet Dispensary owns the copyright in all materials on this site.

Copyright

All contents and information on this site including without limitation text, graphic and images, is the property of Pet Dispensary or the property of their respective owners and is protected by United Kingdom copyright laws.

Trademarks

All trademarks that appear on this site are the property of their respective owners